Terms of Service

1. Acceptance of Terms

By accessing and using BookingPlace ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement between you and BookingPlace regarding your use of our platform and services. By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Description of Services

BookingPlace is an online platform that connects users with various hospitality and service providers. Our services include:

• Hotel and accommodation booking
• Restaurant reservations
• Tour and travel service bookings
• Event and entertainment bookings
• Transportation services
• Other hospitality-related services

We act as an intermediary between users and service providers and are not directly responsible for the quality of services provided by third parties.

3. User Accounts

3.1 Account Creation

To use certain features of our platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

3.3 Account Types

• Regular Users: Can browse and book services
• Partners: Can offer services and earn commissions
• Promoters: Can refer customers and earn commissions

4. Booking Terms

4.1 Booking Process

When you make a booking through our platform, you enter into a direct contractual relationship with the service provider. BookingPlace acts as an intermediary to facilitate the booking process.

4.2 Booking Confirmation

All bookings are subject to availability and confirmation by the service provider. You will receive a booking confirmation via email upon successful reservation.

4.3 Pricing

All prices displayed on our platform are subject to change without notice. The final price will be confirmed at the time of booking. Prices may include taxes, service charges, and other applicable fees.

5. Payment Terms

5.1 Payment Methods

We accept various payment methods including bKash, Nagad, Rocket, bank transfers, and our internal wallet system. Some services may allow cash payment on arrival.

5.2 Payment Processing

Payments are processed securely through our payment partners. We do not store your complete payment information on our servers.

5.3 Advance Payments

Some bookings may require advance payment or deposit. The amount and terms will be clearly stated during the booking process.

6. Cancellation Policy

6.1 Cancellation by Users

Cancellation policies vary by service provider and booking type. General cancellation terms:

• Cancellations 7+ days before service date: Full refund
• Cancellations 3-7 days before: 75% refund
• Cancellations 1-3 days before: 50% refund
• Same-day cancellations: No refund

6.2 Cancellation by Service Providers

In rare cases where a service provider cancels your booking, you will receive a full refund and we will assist you in finding alternative arrangements.

7. User Conduct

You agree not to use our platform for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include:

• Providing false or misleading information
• Attempting to gain unauthorized access to our systems
• Using our platform for fraudulent activities
• Harassing other users or service providers
• Violating any applicable laws or regulations

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your personal information.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

9. Limitation of Liability

BookingPlace acts as an intermediary platform and is not liable for:

• Quality of services provided by third-party service providers
• Disputes between users and service providers
• Loss or damage resulting from use of booked services
• Technical issues or system downtime

Our liability is limited to the amount paid for the specific booking in question.

10. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our platform. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

We encourage you to review these terms periodically to stay informed of any updates.

11. Contact Information

If you have any questions about these Terms of Service, please contact us: